Our specific work

Communication Service Automation is a new category of products that uses artificial intelligence to assist businesses deliver better customer service. Businesses that want to deliver quick and round-the-clock sales and customer support to their website visitors can use the Communication as a Service (CaaS) solution. The goal of Communication as a Service (CaaS) is to use Live Chat Software to give one-on-one real-time interactions from Online Sales Representatives (OSEs) to website users.

Our process

Step 1: Receive and Evaluate
Step 2: Analysis and Planning
Step 3: Make plans and Implement

The OSEs of Communication as a Service (CaaS) would engage in courteous and professional discussions with website visitors in order to direct them to the website’s goals, such as 1. scheduling demos, 2. signing up for free trials, 3. obtaining sales qualified leads, and so on.